Our work

Experience with
something behind it.

These examples draw on selected assignments across our work. They illustrate challenges we help clients address and the work we can share. We can discuss further relevant experience in conversation.

11 examples

Marketing organisation · Financial services

01

Putting a new marketing operating model into practice

A new marketing model put into practice.

Financial services / Customer analysis

02

Seeing customer relationships across product lines

A customer perspective that product reporting could not provide.

Proposition and digital journey · Consumer lending

03

Testing a proposition through the customer journey

Clear priorities for the customer experience.

Communications control · Regulated financial services

04

Preparing the communications estate for migration

A clean communications base, ready in time for migration.

Technology selection and implementation

05

From platform requirements to a delivered replacement

Delivered on time, on budget and ready for use.

Higher education / Data strategy

06

Turning data ambition into a practical marketing roadmap

A practical data roadmap for student recruitment.

Insurance / Bringing marketing teams together

07

Giving a new central marketing function a clear purpose

A clear direction that anchored wider change.

Financial services / Consumer segmentation

08

Understanding different customer needs

More relevant communications. Better-informed product strategies.

Insurance / Customer strategy

09

Exploring the relationship a provider could have with its customers

A distinctive relationship opportunity made tangible.

Insurance / Developing an existing marketing function

10

Helping marketing contribute more proactively

Better equipped to support customers and the business.

BLC Labs / Focused tools & automation

11

Exploring small solutions to practical problems

From practical exploration to a working platform extension.

Want to explore a comparable assignment?

We can discuss more detailed examples and references where appropriate.

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